Our Business Model:
We do not "sell" software, hardware or packaged 3rd party services at a profit. We help our clients determine the best solution for their needs, desire and budget. We then assist them in procuring that solution at the best price. Our revenue comes through providing the service and support our clients need, with our mission and goal always guiding us.
We have patrons. We treat them as clients, not as customers. This is a subtle but important difference. We represent their interest instead of our own. That is why we do not treat hardware, software and 3rd party services to be as a profit center. We ask, "How can someone, who stands to profit from the sale of software, hardware or 3rd party packaged services, be representing only the interest of the patron?" The answer, "They cannot!" If your I.T. service provider profits from selling you hardware, software or 3rd party contracts, perhaps you should give us a call for an objective 2nd opinion.
A Client is the party for which professional services are rendered, as by an attorney, accountant, physician or I.T. Consultant. Granted, there are those without ethics in every endeavor but the business model fits.